Refund & Cancellation Policy
Important: The policy below should match the actual operational policy used by Skin Quotient before payments go live.
Subscription cancellation
You may request cancellation of the ₹1,499/month Personalized Skin Plan. Cancellation stops future renewals; it does not automatically reverse a payment that has already been processed.
Consultation cancellations
If you need to reschedule a consultation, contact the Skin Quotient team as early as possible. Any refund or rescheduling eligibility will be handled according to the appointment and payment terms communicated at booking.
Refund requests
For a refund request, contact team@skinquotient.com with your order/payment details and reason for the request. Approved refunds will be processed through the original payment method where supported.
Service issues
If you paid but did not receive the purchased service, contact us so we can investigate and resolve the issue.